Real Estate Answering Service

Our Live Answering Service is Perfect For Real Estate Professionals

How CallNET Answering Service Helps Real Estate Pros

Here are some of the key ways CallNET can fulfill essential real estate answering needs:

• Live Answering – Calls to real estate agents and agencies are answered promptly by CallNET agents, even after hours, weekends and holidays.
• Screening – CallNET agents screen calls, only transferring urgent ones from buyers, sellers or renters to the real estate agent or broker. Other calls are professionally handled with information or scheduled as appointments.
• Appointment Scheduling – Agents can have CallNET book or reschedule showings, open houses, client meetings, contractor visits, inspections etc. in their calendar.
• Showing Feedback – The answering team can gather showing feedback from clients on homes toured and report details to the agent.
• Pre-qualification – CallNET staff can pre-qualify prospects with a few questions to gauge interest level and budget before forwarding their information.
• Lead Generation – New caller details are promptly captured and sent to the real estate business for fast lead follow-ups.
• Appointment Reminders – CallNET confirms upcoming showings, meetings and events via automated call, email or text reminders to clients.
• After Hours Coverage – Real estate teams can rest assured knowing all calls will be fielded outside 9-5. Emergencies are directed to the on-call agent.
• Answering Questions – CallNET agents can handle common realty questions about listings, showings, contracts, rentals and more using provided FAQs.
• Property Management Support – For property managers, CallNET acts as concierge answering tenant queries, dispatching emergency personnel and coordinating maintenance.
• Transaction Assistance – CallNET helps facilitate deals by answering buyer/seller questions, gathering paperwork, scheduling closings and more.
• Multilingual Assistance – CallNET provides real estate answering in over 100 languages including Spanish, Chinese, Russian, Hindi and more.

CallNET answering specialists are thoroughly trained on real estate industry terminology and information. They represent each brand with a customized greeting, professional etiquette and stellar service. Equipped with complete property listings and access to the agent’s calendar, they serve as a seamless extension of the client’s team.

Top real estate brokerages and property management companies across the country rely on CallNET for after-hours answering, including Century 21, Coldwell Banker, RE/MAX, Keller Williams, Weichert Realty, Berkshire Hathaway HomeServices and many more industry leaders.

Some of the types of realty organizations that can greatly benefit from CallNET’s real estate answering and live call management services include:

• Residential Brokerages – Independent agents, boutique agencies and national brokerage brands.
• Commercial Brokerages – Offices brokering and leasing office spaces, industrial properties, retail centers.
• Property Management Firms – Companies overseeing residential/commercial rentals, Airbnbs etc.
• Relocation Services – Firms assisting transferred employees find new homes.
• Real Estate Attorneys – Lawyers specializing in property law, closings, landlord disputes.
• Home Building & Development – Home builders, contractors, condo & apartment developers.
• Mortgage Lenders – Banks, credit unions and other lenders needing sales assistance.
• Title Companies – Firms processing property titles and ownership transfers.
• Home Inspection Services – Businesses conducting buyer walkthroughs and inspections.
• Real Estate Marketing – Agencies assisting with property promotions and sales.

Partnering with CallNET provides real estate agents and brokerages peace of mind that every call will be handled with optimal responsiveness, efficiency and professionalism. Prospects and clients will appreciate the constant availability. And realty teams can focus their full efforts on higher priority selling activities.

Unlike fielding calls internally, utilizing CallNET’s real estate answering service allows for complete flexibility and scalability. There are no limits on hours covered or languages supported. Seasonal ebbs and flows in call volumes can be easily accommodated cost-effectively.

In today’s on-demand economy, buyers and sellers expect 24/7 availability and quick answers. Keeping up can be extremely demanding for real estate professionals. CallNET serves as an invaluable extension of their team so no calls ever slip through the cracks.

For the most attentive, reliable real estate answering service tailored precisely to your brand and business needs, look no further than CallNET. Call today to learn more about enhancing your client service with their around the clock live call answering or to request a free custom quote.

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