Our Answering Services for Lawyers Saves You Time & Money

CallNET’s Legal Answering Service has the ability to assist your small business with all of its customer phone support requirements. We have friendly and properly trained live operators on staff that love to give your customers the best service they deserve. CallNET has the capacity to provide your company with everything from front desk call support, customer scheduling, answering client questions, customer billing, together with a number of other interactions with your business all day and night. By leveraging our highly trained staff and outsourcing all your customer calls to our own call center located in the greatest country on Earth, it is possible to prevent the most common pitfalls linked to call centers based in India that can dramatically lower your conversions, and reduce customer trust and perception with your company.


Who is CallNET? 

team of call center answering service providersCallNET was founded back in 1987. Since our start, we have always taken enormous pride in aiding small companies in many different industries to scale their business by taking care of their most time-consuming tasks, which is answering the phone.

You likely already have enough to concern yourself with as a businessman, that answering the phone is the last place you should be allocating your time. All things considered, you most likely are wearing lots of hats having to deal with marketing, sales, accounting, logistics as well as the full time management of your whole business. Attempting to field customer calls is just not practical with all this already on your plate. In essence, you won’t be able to do everything without removing some of your other result producing business activities.

CallNET’s exceptional call center service for attorneys and lawyers will make sure that your firm has the capacity to obtain the live chat and live answering service that you deserve. We fully guarantee you will have 24/7 phone support, a full 365 days per year in order to avoid ever missing a customer call. We have the best fully trained Customer Satisfaction Representatives (CSRs) on staff that are professionally trained to provide the finest quality customer satisfaction with a friendly voice, to represent your legal firm the correct way. Our CSRs are guaranteed to supply the highest amount of professionalism when fielding calls from your customers and clients.

Does My Legal Practice Need A Phone Answering Service? 

lawyer telling her clients about her answering service

CallNET’s live answering service for attorneys can adequately ensure that your law practice is not overwhelmed by customer phone calls. Furthermore, we can definitely make sure your legal firm does incredibly well by taking away a lot of the common roadblocks and headaches that come with having your entire staff flooded with customer telephone calls every day.

If you really examine how much money you would need to pay to hire a full-time receptionist and customer satisfaction team to answer all your client’s phone calls, and compare it to the total price of working with a professional call center answering service like ours, it’s undeniably easy to comprehend the cost advantages businesses get from working with us. This obviously will make the decision easy. After all, exactly what is better to your legal practice than saving both time and money?

By working with a phone answering service for lawyers and attorneys, you’re guaranteed to increase your businesses ROI, while effectively cutting your businesses payroll costs by a substantial margin. Our clients tend to hire us in order to automate their front desk needs, as well as to field day to day phone calls. Our company is not solely a virtual receptionist service. Rather, we turn out to be a high-quality and low-cost extension of your own business, regardless how big or small it really is.

For those who have ever struggled to field all the cell phone calls during peak times or during the busy holidays, you would definitely reap the benefits of utilizing our live phone answering services. Providing super friendly and highly accurate over the telephone support to your potential customers is essential to managing a profitable law firm.

Why Law Firms Use CallNET’s Answering Services

If you’re interested in scaling your law firm, hiring a virtual call answering service is essential. It will not only help position your legal practice as a far more trustworthy and credible law firm, but it can help you appear much more qualified also. As a great deal of our clients will explain to you, we have been highly successful at working with a huge number of different businesses throughout our many years in business, and we have helped our many clients to reach and far-exceed their revenue goals in a relatively short time frame. In addition, we have also expanded to work with businesses in a number of different industries to bring our knowledge of virtual answering services to customers that are both big and small.

call center representative on the phone

CallNET’s virtual answering services are purposefully designed to aid in things like order entry, bill payment, customer scheduling and customer support. Our many years of experience has provided us with the opportunity to become experts at providing professional receptionist services, call screening services, advanced call scripting, reservation taking, bill processing, fielding sales calls, and a number of other phone services our customers have requested over the last 20 years.

Here at CallNET, we have a virtual call center which will work jointly with your law firm to make sure that our professional and experienced customer support representatives are specifically trained on your business to guarantee they know how to field phone calls and speak to customers with sufficient knowledge pertaining to your legal practice. Meaning, our CSRs will have highly detailed familiarity with your attorneys and lawyers and they will take phone calls in accordance with the feedback that you provide us with.

Hire The Best Answering Service For Law Firm Today

Almost all businesses start off small, but they don’t have to remain that way. To that end, when you are planning to break through the small enterprise barrier, CallNET’s telephone answering service can dramatically allow you to do just that. Our specially designed 3 Step Plan was specifically designed to guarantee that your legal practice is able to quickly get working fast with our telephone answering service as quickly as possible.

Wilmington North Carolina - CallNET HQ

To get the process started, all you will have to do is figure out which call center plan works for your business. Our call center plans are as transparent and as easy as possible. After that, just determine how you want us to allocate your call center minutes.

As soon as your account has been created and you’ve chosen your plan, we’ll conduct our research on your law firm to collect all of the important information needed to produce the best phone scripts for your business to make sure your customer inbound calls are handled perfectly. Last but not least, you will be politely asked to choose either a local or national contact number for your legal practice so we can start fielding your inbound calls immediately. It really is that easy.

If you wish to learn more about our award winning attorney answering service or maybe you are ready to sign up for it today, call us at 1-800-395-2612 so we can get your account setup quickly. CallNET’s Virtual Call Center is proudly located in Wilmington, North Carolina. This allows us to ensure you will always have a live agent that is located in the best country in the world – The United States of America – and who is able to speak perfect English to represent your law firm in the most effective way possible. CallNET is looking forward to helping your firm reach the dramatic growth you want using our virtual answering service!

Lawyer Answering Service Features

  • Professional and courteous Customer Service Representatives
  • Enhanced Voicemail with “Live Operator Option”
  • Calls are digitally recorded for quality assurance
  • Reservation Scheduling / Seminar Registration / Scripted Surveys
  • Fully Web-Enabled, Interactive Call Center Services
  • 800# Order Taking / Web Chat / Catalog Order Taking
  • Virtual Receptionist Service