We’re The #1 Rated After Hours Answering Service

CallNET’s After Hours Answering Service is here to help you with all its call answering service requirements. We have friendly and well trained phone operators on staff that will always give your callers the sort of service they deserve. Our after hours service is here to provide you with everything you need, from front desk call support, customer scheduling, answering client questions, customer billing, level one tech support, help desk support, and more. By leveraging our highly trained after hours staff and outsourcing all your customer calls to our call center located in America, you will be able to protect yourself from the most common pitfalls linked to call centers based in India that will dramatically reduce your conversions, and reduce customer trust and perception of your business.


Why Choose CallNET? 

after hours answering team at CallNETOne of the most important factors in choosing an after hours call answering service is how long your provider has been in business. CallNET was started back in 1987 and since our founding, we have constantly taken great pride in helping business owners in a variety of industries to scale their business by taking care of their most time-consuming tasks: answering phone calls after normal business hours.

You probably have enough to concern yourself with as a business owner, that answering the phone after normal business hours is the last thing you want to think about. All things considered, you most likely are wearing lots of hats dealing with marketing, sales, accounting, logistics as well as the full time management of your complete business. Trying to field customer phone calls on your down time is simply impractical with everything already on your plate.

Our award winning after hours phone answering service will ensure your business has the capacity to have the live chat or after hours answering service that you need. We fully guarantee you will have 24/7 availability, a full 365 days a year, in order to avoid ever missing a customer call. We have some of the best trained Customer Support Representatives (CSRs) on staff, who are professionally trained to give the highest quality call answering service with a friendly-tone, to represent your business the right way. Our CSRs on staff are guaranteed to provide the highest measure of professionalism when fielding your after hours customer calls.

How An After Hours Phone Answering Service Can Help

customer response to our after hours answering serviceCallNET’s after hours phone answering service effectively ensures your business will always be able to handle customer inquiries, no matter what time of the day or night it may be. In addition, we can ensure your company grows by removing a lot of the usual roadblocks and headaches that include having your receptionist inundated with customer telephone calls after normal operating hours.

You could hire someone full time to handle your calls 24 hours a day, but that would be incredibly expensive compared to just hiring an answering service like ours. Once you really take a look at how much cash you would need to pay to employ a call answering employee and most likely a customer support team, and compare it to the price of employing a professional call center answering service like ours, it’s undeniably easy to comprehend the total price advantages you can obtain from hiring us to take care of all those after normal business hours phone calls.

By hiring us for your phone answering service, you’re guaranteed to optimize your businesses profits, while lowering your payroll expenses by a considerable amount. Our clients tend to hire us in order to automate their front desk needs, and also to field daily cell phone calls. Our company is not just an after-hours phone service; rather, we end up being a very high-quality and lower-cost extension of your respective business, no matter how big or small it is.

If you have ever struggled to handle all the after hours calls, especially during peak operating times or during the holidays, you would definitely benefit from using our phone answering services.

CallNET’s After Hours Answering Service Advantages

our after hours answering service team celebratingAnswering calls after hours is a pain. However, CallNET is here to help. If you would like to scale your business, employing an American call answering service is a must. Not only will it help position your business as a much more credible and trustworthy, but it can help you appear much more professional too. As you can see in our many Google reviews, we have been successful at working with over 450 different businesses throughout our many years in business, and we have helped our customers to reach and exceed their income goals in a relatively short time frame. In addition, we have also expanded to work with businesses in a number of different industries in order to bring our expertise in professional answering services to clients that are both small and large. Just let us know your requirements and we’ll take care of the rest.

At CallNET, we have one of the best after hours phone call answering services in the industry, that is specifically designed to work in tandem with your business needs. We ensure our professional and experienced customer support representatives are specifically trained on your business to make certain they know how to field calls from your customers and talk to customers with the right amount of knowledge regarding your business. Meaning, our CSRs will have extensive understanding of your specific business and they can take calls from your customers based on the detailed feedback which you give to us.

Hire The Best After Hours Answering Service Today

Our executive answering services teamUnlike our competitors, we know first hand how almost all companies start off small, but they don’t have to remain that way. That is why, when you are ready to break past the small enterprise barrier, CallNET’s answering service can dramatically enable you to accomplish that. Our specially engineered 3 Step Plan was specifically designed to make sure that your business is able to quickly & easily get get going immediately with our call center answering service at the earliest opportunity. We can even get started today!

To get the ball rolling, all you need to do is figure out which call center plan works the best for your business needs. Our call center plans are as transparent and as elementary as possible. After that, just figure out how you you need us to allocate your purchased call center minutes.

Once your account has been created and you have successfully chosen your desired plan, we will conduct our research on your business to gather all of the pertinent information needed to make optimized phone scripts in order to make sure your customer calls are handled perfectly. Last but not least, you’ll be asked to choose either a local or national telephone number to your business so we can start fielding your customer calls almost immediately. It really is that simple 🙂

If you would like to learn more about our award winning phone answering service or maybe you want to enroll in it today, call us now at 1-800-395-2612 so that we can get your new account established right away. Our Call Center is proudly headquartered in Wilmington, NC. This allows us to ensure that you will always have a live agent that is located in the USA and who speaks perfect English to represent your business in the best way possible. CallNET is ready and able to assist your company obtain the dramatic growth you strive for with our after hours answering service!

After Hours Answering Service Features

  • Professional and courteous Customer Service Representatives
  • Enhanced Voicemail with “Live Operator Option”
  • Calls are digitally recorded for quality assurance
  • Reservation Scheduling / Seminar Registration / Scripted Surveys
  • Fully Web-Enabled, Interactive Call Center Services
  • 800# Order Taking / Web Chat / Catalog Order Taking
  • Virtual Receptionist Service
  • After hours medical answering service
  • HVAC after hours answering service