28 Sep Achieve Your Business Goal with a Global Call Center
- 24/7 Live Answering Service: Your customers want you to be available 24/7, and, with a little help from a call center, you can be. Live answering services make potential customers happy because they don’t always want to leave a message or send an email. This option lets them connect with another person to discuss their problem or have their question answered.
- Call Overflow: If you’re having problems keeping up with all the calls coming in, a call center picks up the slack. Instead of losing potential customers because you have to send the call to voicemail or not answer it at all, you have more opportunities to make sales and stay in contact with customers.
- Capture Leads: You need to be ready to capture every lead. If you’re not answering the phone because it’s after-hours or your employees are too busy to take calls, you’re losing money. A call center’s trained employees capture leads for you.
Call center and answering services are a must in today’s fast-paced, global business environment where calls come in around the clock. If you’re having difficulty answering phone calls and need 24/7 help with after-hours support, call overflow, emergency dispatching, or lead capturing, contact CallNET. This unique service has been offering virtual receptionist and help desk services for all types of businesses since 1987. With CallNET, you get a fully web-enabled platform with local numbers, digital recording for quality assurance, and no hidden fees or long-term contracts. Learn more about pricing and how the platform works by calling 1-800-395-2612.